Privacy Policy

Information You Provide:

• Account information (name, email address, password)
• Profile information (job title, organization)
• Content you create (projects, tasks, comments, documents)
• Communications with us (support requests, feedback)

Information Collected Automatically:

• Usage data (pages visited, features used, time spent)
• Device information (browser type, operating system)
• Log data (IP address, access times, error logs)
• Cookies and similar technologies

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send technical notices, updates, and security alerts
• Respond to your comments, questions, and support requests
• Communicate about products, services, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activities
• Personalize and improve your experience

We may share your information in the following circumstances:

• With your organization: If you use the Service through an organization account, your administrator may access your account information and activity.
• With service providers: We share information with third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support.
• For legal reasons: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
• With your consent: We may share information for other purposes with your explicit consent.

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information as necessary to:

• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Protect against fraudulent or abusive activity

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use the Service
• Provide personalized features
• Analyze and improve our Service

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of the Service.

The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on the Service prior to the changes becoming effective. Your continued use of the Service after the effective date constitutes your acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@helix-sync.com
• Visit our Contact Page